How to Order

Capital Hair Products has several introductory offers to help you get started and you can restock without minimums.

Return Policy

Capital Hair Products wishes all customers to be entirely satisfied with their purchases and hence offers a comprehensive exchange and refund service.

Refunds

If you receive your products(s) and for any reason are unsatisfied then you can return them for a full refund (minus delivery costs, if any were incurred) within seven (7) days.  Our only requirement is that the item(s) reach us unused, unopened and in saleable condition.

Email us at order@capitalhairproducts.com and let us know what product(s) you will be returning.  Capital Hair Products cannot accept liability for goods that get lost or damaged during the returns process.  Once we have received the item(s), a refund will be processed within 14 days.

Exchanges

Unfortunately, we are not able to offer exchanges.  You have to make a return and then place a new order.

Cancelling Your Order

You have a right to cancel your order within 7 days from the date of placing the order.  If you have completed placing your order and it has not yet been released for delivery, we will cancel your order immediately and refund you the full amount.

Systeme Volume Purchases

All new orders of the Systeme Volume Kit require a demonstration prior to orders being accepted.